INTEGRATED PEOPLE & OPERATIONAL EXCELLENCE

Resort Performance Command Center

Satu sumber data untuk workforce, SOP, learning, kompetensi, sertifikasi, karier, dan kinerja.

Dashboard menunggu koneksi API dan autentikasi. Tidak ada data dummy yang ditampilkan.

ACTIVE WORKFORCE

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Karyawan aktif terdaftar

♙

SOP CONTROLLED

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Dokumen berlaku & disahkan

▣

TRAINING COMPLETION

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Penyelesaian pembelajaran

◈

COMPETENCY COVERAGE

—

Kompetensi wajib terpenuhi

▦

CERTIFICATIONS EXPIRING

—

Masa berlaku perlu ditinjau

✧

Workforce by Department

Distribusi karyawan berdasarkan data HRIS aktual.

HRIS

Learning Completion

Assignment training selesai dibandingkan total assignment.

LMS

Competency Coverage

Status kompetensi wajib per level / unit.

PEOPLE

Certification Status

Valid, akan berakhir, dan expired berdasarkan register.

COMPLIANCE

Integrated Employee Development Lifecycle

Hubungan antar modul dan bukti kompetensi karyawan.

CONNECTED WORKFLOW

01

EmployeeHRIS identity

02

Job ProfilePosition & grade

03

CompetencyRequired skills

04

SOP & TrainingLearning pathway

05

AssessmentPre / post test

06

CertificationEvidence & expiry

07

KPI & CareerPerformance growth

Pending Management Actions

Belum ada data approval. Hubungkan API untuk memuat tindakan aktual.

Operational Readiness Signals

Status kesiapan akan dihitung dari training, sertifikasi, dan kompetensi yang tercatat.

HUMAN RESOURCE INFORMATION SYSTEM

Employee Database

Master karyawan, struktur organisasi, kontrak, jabatan, dan hubungan atasan.

EMPLOYEE	DEPARTMENT	POSITION	EMPLOYMENT	JOIN DATE	STATUS	ACTION

WORKFORCE OPERATIONS

Attendance & Leave

Roster, attendance, overtime evidence, leave request, and approval.

PRESENT TODAY

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ABSENT / EXCEPTION

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PENDING LEAVE

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OVERTIME HOURS

—

ROSTER COVERAGE

—

Attendance Register

DATE	EMPLOYEE	SHIFT	IN	OUT	STATUS	OT

Leave Requests

EMPLOYEE	LEAVE TYPE	PERIOD	REASON	STATUS	ACTION

COMPENSATION & SOCIAL SECURITY

Payroll & BPJS

Payroll register, approvals, payslip status, and BPJS administration.

Payroll dan iuran BPJS harus dihitung oleh backend menggunakan parameter regulasi Indonesia yang telah diverifikasi, versi formula efektif, maker-checker, dan bukti rekonsiliasi. Portal ini tidak menebak tarif atau menghitung kewajiban statutory secara lokal.

Payroll Control

01

InputSalary, attendance, OT

02

CalculateVersioned payroll rules

03

ReviewHR & Finance check

04

ApproveAuthorized approver

BPJS Compliance

Data kepesertaan BPJS belum dimuat dari database.

Payroll Register

PERIOD	EMPLOYEE	GROSS	DEDUCTIONS	NET PAY	APPROVAL	PAYMENT STATUS

DOCUMENT CONTROL & OPERATIONAL STANDARDS

SOP & Document Control

Master prosedur, versi dokumen, owner, approval, masa review, dan riwayat revisi.

Daftar di bawah merupakan kerangka kategori dan judul dokumen yang perlu ditinjau. Dokumen baru berstatus template/draft sampai isi teknis, pemilik proses, risiko, dan persetujuannya ditetapkan.

SOP Starter Templates

Kerangka awal untuk dibuat sebagai draft, ditinjau process owner, lalu disahkan.

Draft only · approval required

DOCUMENT CODE	TITLE	PROCESS OWNER	VERSION	STATUS	REVIEW DUE	ACTION

Document lifecycle

1

DraftAuthor / owner

2

Technical ReviewQA / HSE / Legal

3

ApprovalAuthorized approver

4

PublishControlled version

5

TrainRead & understood

6

AuditEvidence & CAPA

7

ReviewVersion renewal

OMOTENASHI LEARNING & DEVELOPMENT

Training Academy

Learning path lintas departemen, course, modul, trainer, assignment, dan learning record.

Course Catalogue

Course aktif berasal dari database organisasi.

LMS

COURSE CODE	COURSE TITLE	DOMAIN	TARGET LEVEL	DURATION	STATUS	ACTION

Employee Training Assignments

EMPLOYEE	COURSE	ASSIGNED	DUE DATE	PROGRESS	RESULT	ACTION

KNOWLEDGE VERIFICATION

Pre-Test / Post-Test

Assessment 25 soal dengan hasil terhubung ke karyawan, course, kompetensi, dan training record.

Bank soal bawaan adalah materi awal yang wajib ditinjau oleh process owner sebelum digunakan sebagai ujian resmi. Hasil hanya tercatat jika API assessment aktif dan peserta terautentikasi.

Employee ID / pesertaCourseAssessment type

25-Question Knowledge Assessment

0 dari 25 dijawab

Passing threshold: configurable

ROLE-BASED COMPETENCY MANAGEMENT

Competency Matrix

Kebutuhan kompetensi per jabatan dibandingkan hasil asesmen karyawan.

Competency framework infographic

01

Core ValuesOmotenashi, integrity, ownership, teamwork

02

Service CompetencyGuest journey, communication, recovery

03

Technical CompetencyRole SOP, equipment, process execution

04

Leadership CompetencyCoaching, planning, risk, performance

Skala contoh: 1 Awareness · 2 Working · 3 Proficient · 4 Expert. Definisi dan level wajib disahkan per jabatan.

EMPLOYEE	POSITION	COMPETENCY	REQUIRED LEVEL	ASSESSED LEVEL	GAP	ASSESSOR	DATE

LICENSE, CERTIFICATE & COMPLIANCE

Certification Register

Sertifikasi wajib, penerbit, nomor, masa berlaku, dan reminder renewal.

VALID

—

EXPIRING SOON

—

EXPIRED

—

MISSING EVIDENCE

—

EMPLOYEE	CERTIFICATION	ISSUER	ISSUED	EXPIRY	STATUS	ACTION

TALENT MOBILITY & SUCCESSION

Career Path & Succession

Job architecture, readiness, development actions, promotion, dan successor pool.

Career Development Plans

EMPLOYEE	CURRENT POSITION	TARGET POSITION	READINESS	TARGET DATE	DEVELOPMENT ACTION	STATUS

PERFORMANCE & BUSINESS ALIGNMENT

KPI & Performance

Individual, department, and leadership KPI linked to job profile and competency evidence.

Performance Trend

Weighted score berdasarkan review aktual.

Rating Distribution

Distribusi hasil appraisal.

EMPLOYEE	PERIOD	KPI	TARGET	ACTUAL	WEIGHT	SCORE	RATING	STATUS

MAKER · CHECKER · APPROVER

Approval Center

Satu inbox persetujuan untuk SOP, payroll, leave, KPI, sertifikasi, dan perubahan data.

REQUEST	MODULE	SUBMITTED BY	SUBMITTED AT	RISK / PRIORITY	STATUS	DECISION

TRACEABILITY & CONTROL

Audit Trail

Riwayat tindakan, perubahan data, approval, dan akses yang tercatat oleh server.

Audit trail harus berasal dari server dan tidak dapat diedit oleh browser. Data yang ditampilkan mengikuti izin akses pengguna.

TIMESTAMP	ACTOR	ACTION	MODULE	RECORD	IP / SOURCE	RESULT

PLATFORM CONFIGURATION

System & Integration

API connection, environment, role access, data governance, and service readiness.

Cloudflare API Connection

API Base URL

API belum diuji.

Login menggunakan endpoint /auth/login. Token disimpan hanya selama sesi tab, bukan di localStorage.

Service Endpoint Readiness

Role-Based Access Control

ROLE	ACCESS SCOPE	CONTROL PRINCIPLE
Super Admin / Founder	Tenant-wide system administration	Identity, roles, configuration, audit
General Manager	Resort-wide oversight	Executive dashboard, approvals, performance
HR Manager	People & workforce	HRIS, employee lifecycle, development
Payroll Officer	Restricted payroll workspace	Payroll preparation; no self-approval
Department Head	Assigned department	Team KPI, SOP ownership, training needs
Supervisor / Trainer	Assigned team / courses	Assessment, observation, sign-off evidence
Employee Self-Service	Own employee profile	Own training, leave, certificates, payslip
QA / HSE / Technical	Assigned controlled domains	Review, safety control, audit and CAPA

Tabel ini mendefinisikan rancangan role. Penegakan izin wajib dilakukan di API server; menyembunyikan tombol di HTML bukan kontrol keamanan.

Integration Architecture

01

Web PortalHTML / JS

02

Workers APIAuth + RBAC

03

D1 DatabaseTransactional source

04

R2 StoragePrivate documents

05

QueuesAsync events

06

Audit LogTraceability

07

AnalyticsRead models

Session